You should find this to be a relativly comprehensive General FAQ. After reading through all of the Services FAQ, if you have any questions that didn't get answered or if you can recommend an addition to the FAQ please contact Support with the apporpriate information.

1. How can I contact you?
2. Will you help market my website?
3. What exactly is a virtual domain?
4. How can I register a domain name?
5. How powerful are your web servers?
6. What type of server software do you use?
7. I live outside the US. Can I still use your services?
8. How long does it take to open an account?
9. Are there any restrictions on what I can have on a web page?
10. Can I transfer my domain name from another provider?
11. How long does it take to register/transfer a domain name?

1. How can I contact you?
   Buzin.net's offices are located in the heart of Los Angeles, CA. Our snail mail address is:

   6230 Wilshire Blvd #67
   Los Angeles, CA 90048

   Our phone number is (323) 934-3478 or you can contact us Toll Free from anywhere in the United States at 1-800-487-4401.

   Some of our most important email addresses are:

   support@buzin.net
   sales@buzin.net

   Technical support is available 24 hrs a day 7 days a week. If you can't seem to get ahold of anyone, simply leave a message and we will return your call as soon as possible. Email support is also available around the clock.

2. Will you help market my website?
   Yes, we will! Buzin.net realizes that just putting up a website is not enough. Marketers would not put out a new product without a good advertising budget. Yet, new comers to the web think all they need to do is "build it and they will come." To draw people to your website you have to let them know you have something for them to visit. Buzin.net has experience marketing its websites as well as those of its clients. Our marketing services can help bring in the visitors to your website.

3. What exactly is a virtual domain?
   A domain name is the method used on the internet to identify a particular computer or group of computers on the internet. Buzin.net is our domain name and identifies the group of computers on our particular segment of the Internet and www.buzin.net is the name that identifies the particular computer on which our website operates.

   Usually, you have one host name per computer. However, it is also possible to have more than one domain name on a computer. This is called virtual hosting or virtual domains. Through this technique, Buzin.net can host more than one company's website on its machines and thus provide web and other internet services at very affordable rates.

4. How can I register a domain name?
   Buzin.net will register all domain names for our clients. However, if our users want to register their own domain name they can. There are several pieces of information you will need. When requested, please enter the following:

   Primary Domain Name Server:	ns1.buzin.net
   Primary Domain Name IP Address:	216.2.99.65
   Secondary Domain Name Server:	ns1.acemedia.net
   Secondary Domain Name IP Address:	216.2.100.124
   Secondary Domain Name Server:	ns2.buzin.net
   Secondary Domain Name IP Address:	216.2.99.66
   Secondary Domain Name Server:	ns2.acemedia.net
   Secondary Domain Name IP Address:	216.2.100.125

5. How powerful are your web servers?
   Buzin.net's newest web servers are Mips 250mhz systems with 256MB of RAM. The hard drives are high-speed SCSIs.

6. What type of server software do you use?
   We offer Apache on Red Hat Linux.

7. I live outside the US. Can I still use your services?
   Many of our clients are located outside the United States - Europe, Central and South America and Asia. Because of the lower telecommunication costs in the United States, it is often far cheaper for overseas clients to use our services instead of local services. Since the Internet is a world-wide network, accessing a computer from around the world is usually just as simple as accessing a server that is in the same city.

8. How long does it take to open an account?
   After an account is paid for, it usually takes 24 hours to get the account ready for the client unless there are special features the client needs. Buzin.net will also "rush" an account setup, if necessary.

9. Are there any restrictions on what I can have on a web page?
   Buzin.net prohibits anything that would be considered illegal in the state of California. In addition, Buzin.net prohibits adult sites that do not make every effort to prohibit access by minors.

10. Can I transfer my domain name from another provider?
    Yes, you can. It is a simple matter of changing the domain record with Network Solutions. This can be done by either you or Buzin.net. There is no additional charge on the part of the Network Solutions or of Buzin.net.

11. How long does it take to register/transfer a domain name?
    It can take up to 2 or 3 days for some domain names. However, the process usually takes at least 24 hours to complete.